In October 2017, I began working at the Aphrodite Hills Resort, in Kouklia, Paphos. The months leading up to this new start were rough, as I had finished a difficult year completing my Master’s Degree at Lancaster University and then went off to try my luck in several positions with various companies both in the UK and in Cyprus. Now that I’ve completed my first 6 months within the company and I can safely say I’ve passed my probation period (woohoo!) , I can finally write about my so far life as a Sales & Marketing Coordinator at Aphrodite Hills Holiday Residences.
In August 2017, after many sleepless nights stressing out about my future and my career, I was finally offered the job as Sales & Marketing Coordinator. At the time I didn’t realise that this job would turn out to be a dream job. A job that would allow me to practice everything I’ve learnt in the years of my past Academic & Professional life. A job that would let me be creative and innovative in the way I wanted to. A job that would allow me to freely express my thoughts and ideas without being fearful of being ignored or even worse turned down. A job that didn’t bore me to death but instead would challenge me every day, allowing me to constantly grow and learn new things. And so far, the job has been all of the above. Being a Sales & Marketing Coordinator enables me to do exactly what I like and exactly what I’m good at. Plus, I get to work with some really amazing people who make you feel like a part of the family.
So far, I’ve been involved in the interior and exterior photoshoots of luxurious properties, either as head-photographer or photographer’s assistant, with the aim to produce high-quality commercial imagery for the company. This has been a great opportunity to touch-up on my so far technical knowledge but also has encouraged me to learn a lot more about Real Estate & Property Photography.
As Sales & Marketing Coordinator, I get to travel for business, which is something I still can’t get over. So far, I’ve attended two Tradeshows: ‘The Holiday World Show 2018’ in January 2018 which took place at the RDS in Dublin and also ‘The Holiday and Travel Show 2018’ in February 2018, which took place at the Olympia Grand in London. Here, I had the opportunity to network with people from all around the world and educate other professionals in the Luxury Travel Industry about the Holiday Residences product and services. In March 2018 travelled to Leeds with my Manager, to meet some of our Jet2Villas Partners at their head offices in ‘The Mint’ and participate in a ‘Product Training’ that we were hosting there.
Of course, I am also heavily involved with a lot of Administrative work a lot of the time, but I am extremely lucky to have a Line Manager who totally gets me and supports me. My Line Manager is the most professional lady I have ever come across. As the Sales & Marketing Executive, she is a perfectionist and she is someone who really cares about the company and is truly committed to what she does. She is an inspiration to me and I honestly feel like I am learning from the best. Most importantly, she seems to believe in me as she has already given me many opportunities to show my abilities and capabilities and allows me to take full responsibility for several important company projects. The best part is that she has such witty humour that makes me laugh all the time (even on a bad day).
I guess another significant part of my work, is to serve as a point of contact for Tour Operators, Travel Agents and other clients. I communicate with them via telephone and email regularly, and I respond to their endless questions about all the property facilities and services. I also issue contracts and that all documents produced by the Sales & Marketing Department are completed accurately and delivered on-time.
Other responsibilities include managing and maintaining the websites of our Third-Party-Intermediaries (TPIs) such as Booking.com, Expedia, Trivago Hotelier. We also collaborate with the Design department to produce promotional materials and information packages such as brochures, promotional materials, adverts & flyers, which means that I also get to contribute my thoughts when it comes to the implementation of our marketing campaigns.
Lastly, since Aphrodite Hills Holiday Residences is a company that TRULY cares about the personal development of their employees, I have participated quite a few educational seminars all about new business methods and ways of thinking, such as: ‘Telephone Etiquette Skills: How to Impress your Customer’ seminar hosted by ConiCon Training and Management Consulting, ‘Guest Service Gold®’ Seminar organised by Polykarpou HRD.
In general, I have had a super creative past few months and I’ve had the opportunity to learn new things and voice my opinion without being scared of getting ‘shot-down’. The people who employed me seem to really want to know what I think and how I believe we should take action, which is something that I am extremely grateful and appreciative of. I feel extremely blessed to be in a job that makes me happy and gives me the freedom to apply all my knowledge and experience from my past Academic and Professional life.
To find out more about where I work visit: www.aphroditehills.com